• What International Safety Certifications Do Your Products Meet?

    Our products have passed international certifications such as CE (EU), UL (US/Canada), RoHS (environmental protection), etc., to ensure that they meet the safety standards of the target market.

  • What Voltage Is Suitable For My Country?

    We provide global voltage versions (100-380V) that are compatible with most national power grids. You can note your requirements when placing an order.

  • Do You Support OEM/ODM Customization?

    Yes! The minimum order quantity (MOQ) is 200-1000 units, and the logo, packaging and functions can be customized. Please contact customer service for a quote.

  • What Payment Methods Are Supported?

    We accept credit cards (Visa/MasterCard), PayPal, Apple Pay and local payment methods (such as Alipay, WeChat Pay). All transactions are encrypted by SSL to ensure payment security.

  • How Long Does It Take For International Shipping?

    Standard delivery (air) usually takes 7-15 working days, and sea delivery takes 30-45 days. The specific time is subject to the logistics tracking information.

  • How Long Is The Warranty Period?

    The whole machine provides 1 year global warranty. If the product fails (not man-made damage), please contact customer service through the official website to submit an application, attach the purchase certificate and the failure video. We provide free repair or replacement service.

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